Terms of Use

Please read these Terms of Use carefully before using this site. By accessing this site, you agree to be bound by the Terms of Use below.

NRG Home maintains this site to provide you with information about energy related products and services and to facilitate communication with NRG Home. From time to time NRG Home, at its sole discretion, may revise these terms and conditions.

COPYRIGHT: Copyright in these pages, screens, text and images appearing in the site and in their arrangement is owned by NRG Home or others as indicated. The information and materials contained in the site may not be copied, displayed, distributed, licensed, modified, published, sold, used to create a derivative work or otherwise used for public or commercial purposes without the express written permission of NRG Home.

INTELLECTUAL PROPERTY: You should assume that everything you see or read on the site is proprietary information protected by copyright or trademark unless otherwise noted, and may not be used except as provided in these Terms of Use or with the written permission of NRG Home. Nothing posted on this site grants a license to any trademarks, copyrights or other intellectual property rights, whether by implication, estoppel or otherwise.

The information contained at the site is copyright © 2017 by NRG Home. All rights reserved.

USE OF INFORMATION AND MATERIALS: Not all of the products and services described on this site are available in all geographic areas. You may not be eligible for all the products or services described. NRG Home reserves the right to determine eligibility for any product or service. All material included on this site, and any other site owned, operated, licensed or controlled by NRG Home, such as text, graphics, logos, images, photographs, audio clips, digital downloads, data compilations and software (the "Content"), is the property of NRG Home, its parent, subsidiaries, affiliated companies and/or third-party licensors and is protected by United States and international copyright laws. Modification or use of the Content except as expressly provided in these Terms of Use violates NRG Home's intellectual property rights. The Content may not be copied, distributed, republished, uploaded, posted or transmitted in any way without the prior written consent of NRG Home, except that:

+ You may download, print, distribute and use pages from the site for your own informational, non-commercial purposes, but not for commercial use or general distribution.
+ Any copies of documents or pages from the site must not alter the original site content and must include the NRG Home copyright notice: © 2017 NRG Home. All Rights Reserved.
+ You may link to this site provided that the link does not falsely imply or suggest that NRG Home has endorsed or is affiliated with the linked site.

Users of the site must not:

+ Monitor, gather or copy any Content on this site by using any robot, 'bot,' spider, crawler, spyware, engine, device, software, extraction tool or any other automatic device, utility or manual process of any kind.
+ Frame or utilize framing techniques to enclose any trademark or other proprietary information (including, without limitation, any images, text or page layout).
+ Engage in any activities through or in connection with this site that seek to attempt to harm minors or are unlawful, offensive, obscene, threatening, harassing, abusive or that violate any right of any third party.
+ Attempt to circumvent the security systems of the site.
+ Attempt to gain unauthorized access to services, materials, other accounts, computer systems or networks connected to any NRG Home server.
+ Attempt to use the site for any purposes other than those intended by NRG Home, as determined by NRG Home in its sole discretion.
+ Upload or submit any data or information that contains viruses or any other computer code, corrupt files or programs designed to interrupt, destroy or limit the functionality or disrupt any software, hardware, telecommunications, networks, servers or other equipment.
+ Engage in any activity that interferes with a user's access to this site or the proper operation of this site. You also agree that, in using this site, you will not impersonate any person or entity.
If NRG Home becomes aware that you are copying, modifying or distributing the Content of the site other than for the permitted uses of the site, NRG Home reserves the right to revoke your right to these permitted uses.

LIMITATION OF LIABILITY: We will use our best efforts to include accurate and up-to-date information on the site, but we make no warranties or representations as to the accuracy or completeness of the information. You agree that your access and use of the site and its contents is at your own risk. BY USING THIS SITE, YOU ACKNOWLEDGE THAT WE SPECIFICALLY DISCLAIM ANY LIABILITY FOR ANY DIRECT, INDIRECT, SPECIAL, UNSOLICITED OR CONSEQUENTIAL DAMAGES, LOSSES OR EXPENSES ARISING OUT OF YOUR ACCESS TO OR USE OF THIS SITE (EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES) INCLUDING LIABILITY ASSOCIATED WITH ANY VIRUSES WHICH MAY IMPACT A USER'S EQUIPMENT.

NO WARRANTY: NRG HOME MAKES NO WARRANTY OF MERCHANTABILITY, NONINFRINGEMENT OR WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE WITH REGARD TO ANY PRODUCT OR SERVICE PROVIDED OR OBTAINED FROM A PERSON OR ENTITY OTHER THAN NRG HOME AND NRG HOME SPECIFICALLY DISCLAIMS ALL OTHER WARRANTIES WITH REGARD TO SUCH SERVICES OR PRODUCTS.

GOVERNING LAW: You agree that your use of this site shall be governed by all applicable Federal laws and the law of the state of Texas.

INFORMATION SUBMISSIONS: All information you submit to us via this site or Internet electronic mail is the property of NRG Home, and may be used by us in a manner consistentwith our privacy policy.

COOKIES: "Cookies" are small computer files that are automatically placed on your computer's hard drive when you are connected to a website or remote server so that the website can recognize you upon your return to the website and tailor your experience based on your earlier use of the site. "Action tags" (also known as Web Beacons, Trackers, or Bugs) are invisible pixel .gif files placed on web pages that are used to track web navigation to those pages.

Should we use cookies and action tags, we will not collect information from your hard drive; rather, they will allow us to recognize you and know how you navigated through our site.

For more information about cookies and use of them on this site, please visit our privacy policy at Privacy Policy.

Cookies may be used by our partners who have links on our website. These cookies allow those vendors to recognize you and monitor your use of the site. For more information about their use of cookies see their privacy policies.

We also may place web advertisements that link to our site from other websites. The companies that place or "serve" the advertisements use their own cookies, which are different from the cookie on the site on which the advertising appears. The cookies used by the companies that may serve ads for us do not track your name, address, email address, or phone number. The ad server's cookie does recognize your computer and allows the ad server to determine automatically which ads to show you, based on your use of our site, other sites you have visited, and ads you have previously seen and/or responded to. The ad server also uses action tags to understand how a person navigated on our site after responding to one of our banner ads. This information is never linked to an individual and is only used in aggregate with other information generated by visitors to our site. You have the right to elect not to participate in this anonymous tracking of information, which is used to select which ads to display when you visit certain websites. In order to determine your comfort level with these companies' information practices you should review their privacy policies.

LINKS: NRG Home provides links to third party websites solely for your convenience. The inclusion of these links does not insinuate that we sponsor or endorse the third party. The links of third parties are subject to their own privacy policy and as such, NRG Home shall not be held responsible for any information contained on these third party pages. Intrinsic risks are present in any use of the internet so we advise you to take preventative measures while using these links so that you may avoid viruses or other detrimental items. NRG Home will not be held liable for any damage incurred from linked web sites.